It makes direct boardings, but without tato (ability) with the other. It makes to be valid only its rights and ignores of the other. It blames the others and it uses sarcasm for ' ' ganhar' ' the situation. Maximum visual contact, high voice, aggressive attitude. Assertive – Search to defend its desires, without ignoring of the others. It makes direct boarding, but stating respect for the person. It hears and it looks for to understand the perspective of the other. Accepted agreements and solutions integrators.

It displays clearly its position, opinions and feelings. Its auto-they esteem is above of its concern for social approval. Aggressive liabilities/? It presents a mixing behavior, with elements of aggressiveness and passivity. Anxious for making right the accounts without running confrontation risks. Of the indirect answers/sarcasm.

Minimum visual contact and closed position. It is important to emphasize that these behaviors are situacionais, that is, we can in accordance with modify it the situations that the environment presents. However, it is natural that let us have one determined trend, that corresponds to our standard more usual, influenced for diverse aspects of our personality and our proper control on the emotions. BEHAVIOR PROBLEM the companies are formed by people and she does not advance to have all a structure, if they not to be felt motivated. this, comes occurring in many companies. According to Bergamini (1997), it is evident that the interest for the motivacional behavior in the work has, in these last decades, reached levels bonanza raised. As Glasser (1994, P. 15) it considers, ' ' The failure of the majority of our companies is not in the knowledge lack technician, and yes, in the way to deal with the people. The habit of the administrators in finding runs away to our understanding that the workers do not produce with quality only due to knowledge technician.