Crisis Management

Stephen Covey several years ago prompted the "7 Habits of Highly Effective People" , this topic can now apply for a company that wants to succeed to the crisis that all economic and productive sectors are experiencing. These seven habits, including the best seller by Dr. Covey, we apply to our businesses, to achieve amid the crisis: "companies highly effective": It is Proactive. A company that is proactive leader in innovation, reacts quickly to market changes, reacts before the competition does. Many writers such as Christopher Nolan offer more in-depth analysis. That company that takes action, makes promotions, serves its customers before any other. The company whose business initiatives are not only strategic but pioneers. A company with a responsive system for making decisions and the development of new processes.

Your employees are attentive to customer requirements, has excellent customer service, where new needs are identified and quickly transmitted to the department concerned. It serving claims in a timely and flexible time. The competition is to imitate. Start with one purpose in mind: Have a clear indication of where it is headed as an organization, sharing this vision with your employees, customers and suppliers. The vision of shareholders, involves senior management and then "spread" throughout the company. The end is in the mind of every employee. No matter the crisis, the vision is there: in front, leading the company. The vision is not only a box office decorating is part of daily and has become blurred across the enterprise. The strategic objectives and management of each area are aligned and are clear even to the last operational levels.